Refunds/Returns

At Too Kold, we strive to ensure customer satisfaction with our products. Please review the following policy regarding returns and refunds:

All Sales Are Final: We do not accept returns or offer refunds on any purchased items. Once an order has been placed and processed, all sales are considered final. We do not accommodate requests for returns after the shipment has been dispatched.

Exceptional Circumstances: If you receive an incorrect size or product different from what you ordered, we are committed to resolving the issue promptly. Please contact our customer service team within 2 days of receiving your package to report any discrepancies.

Lost, Unclaimed, or Damaged Packages: Too Kold is not liable for any lost, unclaimed, or damaged packages after they have been shipped and left our facilities. We recommend contacting the United States Postal Service (USPS) or the relevant courier service for further assistance and information regarding your package.

Contact Us: If you encounter any problems or have inquiries about your order, please reach out to our customer support team at shop@tookold.com. We are dedicated to providing assistance and ensuring a positive experience for our valued customers.

Note: This policy applies to all purchases made through Too Kold's official website or authorized sales channels.

Thank you for your understanding and support of Too Kold. We appreciate your business!